Kelowna Counselling & Crisis Resources

In immediate crisis?

Use the 24/7 crisis lines below (including 988). This page is not emergency care.

Looking for counselling in Kelowna?

Tanis Burnett, MC, RCC shares trusted community resources and offers registered clinical counselling in Kelowna and virtually across BC.

Free consultationBook on Jane App

Phone or text: (250) 899-2400

If you are in an emergency or crisis outside of your appointment time

  • Call 911, go to the nearest emergency room or follow the emergency instructions provided by your doctor, mental health professional or care team.
  • Crisis Lines 24/7/365
    • 1-800-SUICIDE (1-800-784-2433) for the BC Suicide Line
    • 1-888-353-2273 (CARE) for the Interior Crisis Line
    • 310-6789 for the Provincial Mental Health Support Line.
    • Call 9-8-8 toll-free, anytime for support.
    • TTY Distress Line: 1-866-872-0113 for support for folks who are deaf, hard of hearing or speech-impaired.
    • Kid’s Help Phone: Call 1-800-668-6868 to speak to a professional counsellor or text CONNECT 686868, 24/7 (English & French), for children and youth aged 5 to 20.
  • Chat and Text Support for Crisis:

Indigenous Specific Supports:

  • Adults/Elders (250-723-4050) 
  • Child/Youth (250-723-2040) 
  • Métis Line (1-833-638-4722)
  • Chat/text support – 7 days/week, 6:00pm – 7:00am: (778-601-8009)
  • Hope for Wellness: Call 1-855-242-3310 24/7 for immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. Chat support available here

Other Resources

Other mental health resources and programs:

  • Trans Lifeline Hotline: 1-877-330-6366 – A trans-led organization connects trans people to community, support & resources (See website for service hours)
  • Seniors Abuse & Information Line (SAIL): Call 604-437-1940 or Toll-Free at 1-866-437-1940 Monday to Friday from 8am to 8pm excluding statutory holidays. SAIL is a confidential means for seniors to speak to a professional intake worker about issues that affect their well-being, receive information, or learn about our programs.
  • National Overdose Response: Call 1-888-688-NORS (6677)
  • Call 2-1-1 for help from a resource navigator to connect you to programs and services in your community. Or visit www.bc211.ca
  • Call 8-1-1 for help from a health service navigator, nurse, dietitian, exercise professional or pharmacist. Or visit www.HealthLinkBC.ca